Lumos AI Privacy Policy
1. Introduction and operator
This policy describes how personal information is handled in connection with Lumos AI, an AI conversation app. The operator responsible for the service is Ally, located at [BUSINESS ADDRESS]. Privacy contact: aichatlovebb@proton.me.
This policy explains information handling; it does not replace any consent that applicable law requires us to obtain separately.
2. Information involved
The final policy must identify which of the following categories Lumos AI actually processes, and remove any categories that do not apply:
- Account information: identifiers and sign-in details supplied when creating or managing an account. [CONFIRM LOGIN METHODS AND FIELDS]
- Conversation content: messages, prompts, AI replies and any files you choose to submit. [CONFIRM SUPPORTED UPLOADS, CONVERSATION STORAGE AND MEMORY FEATURES]
- Technical and usage information: IP address, device and operating system details, app version, diagnostics and feature activity. [CONFIRM IDENTIFIERS, LOGS AND ANALYTICS]
- Purchase information: transaction identifiers and subscription status if paid features are offered. [CONFIRM PAYMENT PROVIDERS AND WHETHER CARD DETAILS ARE RECEIVED]
- Support information: information you provide when requesting help or reporting an issue.
3. Purposes and legal grounds
Information may be needed to provide account access, generate AI replies, maintain conversation features you select, administer purchases, respond to support requests, protect the service and comply with legal obligations. [CONFIRM EACH PURPOSE AGAINST ACTUAL PROCESSING]
Where a legal basis is required, specify the basis for each purpose, such as performing a contract, consent, legal obligations or legitimate interests, and explain the relevant interests. [ADD APPLICABLE PURPOSE-TO-BASIS MAPPING]
4. AI processing and service providers
Generating AI replies can require sending conversation content to an AI service provider. Avoid including sensitive information or personal information about others unless necessary and authorized.
[IDENTIFY AI, HOSTING, ANALYTICS, AUTHENTICATION AND PAYMENT PROVIDERS; DATA SHARED; PURPOSES; AND RELEVANT PRIVACY LINKS]
[EXPLAIN WHETHER CONVERSATIONS ARE USED TO TRAIN OR IMPROVE MODELS BY ALLY OR ITS PROVIDERS, WHETHER HUMAN REVIEW OCCURS, AND AVAILABLE CONTROLS]
Information may also be disclosed where legally required, to protect rights and safety, or in connection with a business transfer subject to applicable protections. [CONFIRM APPLICABLE DISCLOSURES, INCLUDING ANY SALE, SHARING OR ADVERTISING USE]
5. Storage, transfers and retention
[SPECIFY HOSTING COUNTRIES, PROVIDER PROCESSING LOCATIONS AND CROSS-BORDER TRANSFER SAFEGUARDS WHERE REQUIRED]
[SPECIFY RETENTION PERIODS OR CLEAR CRITERIA FOR ACCOUNTS, CONVERSATIONS, LOGS, PURCHASE RECORDS AND BACKUPS, INCLUDING DELETION TIMEFRAMES AND LEGAL EXCEPTIONS]
6. Security
Security controls should be proportionate to the information processed and risks involved. No electronic service can guarantee absolute security. [DESCRIBE VERIFIED CONTROLS WITHOUT CLAIMING UNIMPLEMENTED ENCRYPTION OR CERTIFICATIONS]
Where required by applicable law, affected individuals and authorities will be notified of qualifying personal information breaches.
7. Your choices and rights
Depending on your location, you may have rights to access, correct, delete or receive a copy of your information, object to or restrict certain processing, and withdraw consent for future processing. You may also have the right to complain to your local data protection authority.
Submit requests through [VERIFIED IN-APP PRIVACY / ACCOUNT DELETION PATH] or aichatlovebb@proton.me. We may need to verify your identity and will respond within applicable legal time limits. Withdrawal does not affect the lawfulness of earlier consent-based processing.
Deleting the app does not necessarily delete an account or cancel a store subscription. [CONFIRM ACCOUNT DELETION PROCESS AND ANY RETAINED RECORDS]
8. Permissions and tracking
[LIST ACTUAL DEVICE PERMISSIONS, WHY THEY ARE REQUESTED, AND HOW TO REVOKE THEM. IDENTIFY COOKIES, SDKS, ADVERTISING OR TRACKING, AND AVAILABLE CONSENT CONTROLS. REMOVE THIS PLACEHOLDER ONLY AFTER VERIFICATION.]
9. Age requirements
This draft assumes Lumos AI is intended for adults aged 18 or older. [CONFIRM AGE LIMIT AND ENFORCEMENT BEFORE RELEASE]
If you believe a child has provided personal information contrary to the service's age requirements, contact aichatlovebb@proton.me so the matter can be investigated and appropriate action taken.
10. Changes and contact
Updates will be posted on this page with a revised date. Where required, material changes will be communicated and consent obtained before new processing begins.
Operator: Ally
Address: [BUSINESS ADDRESS]
Email: aichatlovebb@proton.me